Hi,
Please email us the following:
1) win.ini from the client systems (with eScan Corp edition)
2) win.ini from the eScan server in the following path \Pub\log\<hostname> folder. (<hostname> = there would be a folder of the respective client System).
email it to us at
support@mwti.net
[Debug of eScan server and also debug of any one out of the three client will be more helpful to analyse]
Debug Procedure:
) Right click on the green color "e" icon on the Windows taskbar,
II) Click on "Send Debug Information"
II) A window will open wherein you can type the description of the problem (In the same window, in the space given for "Mail From" section enter your email id and in the "Mail To" section you can enter
support@mwti.net) and then click on OK button.
IV) The debuges.zip file will be created in C:\Program Files\eScan\debug folder. Attach this debuges.zip and email it to us.