eScan ISS 10 not update.

[patel.mahesh]

Dear Sir,

My one client have eScan ISS 10.0.1058.677. And he had boradband internet connection. but eScan not updateing through internet. And while I update it via downloading esupdatebd then it is ok. can you help me about this?

Thanks

[vineeth]

Dear Mr.Patel,

With reference to your query, please check the "Download.log" from the log directory in eScan folder i.e. if eScan is installed in c drive then check c:\program files\escan\log folder and check for any errors in the same.

Requesting you to contact our 24/7 online chat support from the below link for further assistance
http://support.mwti.net/support/