eScan - Antivirus & Content Security Forum

Hello Sir,
We found an important problem in eScan V10.977.411 (AV & ISS).
OS is Windows Vista (Basic or Bussiness with final OS patch).
If users using PPPOE to connect to ISP for connecting Internet, eScan Firewall need to be disabled.
If eScan Firewall enabled, no matter what settings for Firewall, the PPPOE connection would be failed.
We found eScan V10 using "econceal" network interface, and some network interfaces are binding to the "econceal" interface.
And PPPOE mini port not binding to "econceal" interface.

Maybe you need to check it, and make PPPOE connection can work with eScan Firewall enabled.

Since many users in Taiwan using PPPOE to connect to internet, and they also want to using firewall. We hope you can fix the problem as soon as posible.

Thank you ...

Latest download should resolve the problem but if it does not resolve the problem please let us have the remote connection

Hello Vikas,
When will your team give the new download build or download patch?
And what version will the newest be? (like 10.1.xxx.xxx)

Thank you for your help...

In the latest build eScan with the latest updates the problem has been resolved.

Hello mln,
Which version of eScan build are you testing?
I only have 10.0.977.411 version eScan. Do you have any new one?

The PPPOE problem in 10.0.977.411 still have.
If you enable eScan Firewall, the PPPOE connection can NOT work.
I am NOT testing English version Windows, maybe it can work.
But in Chinese version Windows, it can NOT work at all.

I am checking it in the above release and English.