eScan cannot detect Viruses

[rajwanshi]

eScan cannot detect and effectively remove w32.virtob.gen 12 virus

...please do some thing about it.

[vineeth]

Dear Customer,

Thank you for contacting us at eScan.

With reference to your query,requesting you to kindly send us sample files in password protected zip format to samples@escanav.com .
Please note that even though the virus name appears to be same,file infectors like "Virtob" have different variants .
You can also join us on our live online chat and give us more details about the problem you are facing.
http://support.mwti.net/support