Why is the entire email removed instead of the offending content? I need to recover an important email from my software vendor who sent the instructions together with a DLL file, which escan deemed as objectionable content. Fine, just remove the content but at least let me have the email.
Now I'm in a fix. I can recover the DLL file from quarantine but the instructions to use the DLL file is in the email. The vendor has left for home and I'm now stuck with a DLL file and NO INSTRUCTIONS. Where can I find that email.
I've just asked your MSN Support for help and they seem to be stuck for an answer. Now they have gone offline. Seems to happen when they are stuck for an answer.
Why are default settings removing my emails and not just the attachment. All I need to know now is how I can recover the email so that I can read the instructions. What is the point of restoring the attachment but the email is missing.
I'm using a simple POP/SMTP mail server which I host myself. Please tell me it can be recovered or I would have to wait until tomorrow for the instructions. Again productivity lost due to eScan anti-virus.
All I have now is this (I've deleted the vendors name and email address from below). So where is my email?
The attachment(s) that came with the following mail received by you had Viruses in it.
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The Mail came from :
The Mail recipient : jasonhing@rsh.com.my
Subject of the Mail : Sales Category Report
Message-ID : <2DD3DDFBD1A941A8AA1B140496C6BC0C@>
Received : from ([]) by with MailEnable ESMTP; Thu, 13 Aug 2009 04:28:54 -0500
Sender IP :
Attachment-Name Virus-Name Action-Taken
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PRJSCATEGORY.DLL Suspicious-Object Quarantined
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Use MailScan on your EMail Servers and eScan on your Windows-based PCs and Servers for maximum protection from Internet-borne viruses.