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Clients multiple times in EMC

PostPosted: Fri Nov 13, 2009 8:41 pm
by Henning
Hi,

when EMC is opened while a client uploads its report files, the EMC displays the client a further time at the end of the client list. After pressing F5, the additional entries are gone... This is annoying...

Regards,
Henning

PostPosted: Tue Nov 17, 2009 7:26 pm
by Shrinivas
Hi Henning,

Can you please elaborate it more ?
Also if possible please mail the screenshot to us.

PostPosted: Mon Nov 23, 2009 2:27 pm
by Henning
Hi,

eScan Support was able to fix the issue via the eScan Remote Support tool on my machine. I'm sure they are going to implement it into the next release of eScan.

Thanks a lot for the great support!

with kind regards,
Henning