PPPOE connection failed if enable eScan Firewall

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PPPOE connection failed if enable eScan Firewall

Postby Sidney » Fri May 08, 2009 8:22 am

Hello Sir,
We found an important problem in eScan V10.977.411 (AV & ISS).
OS is Windows Vista (Basic or Bussiness with final OS patch).
If users using PPPOE to connect to ISP for connecting Internet, eScan Firewall need to be disabled.
If eScan Firewall enabled, no matter what settings for Firewall, the PPPOE connection would be failed.
We found eScan V10 using "econceal" network interface, and some network interfaces are binding to the "econceal" interface.
And PPPOE mini port not binding to "econceal" interface.

Maybe you need to check it, and make PPPOE connection can work with eScan Firewall enabled.

Since many users in Taiwan using PPPOE to connect to internet, and they also want to using firewall. We hope you can fix the problem as soon as posible.

Thank you ...
Sidney
Taiwan eScan & MailScan Distributor
Duckysoft Co., Ltd.
http://www.escan.com.tw
Sidney
 
Posts: 55
Joined: Mon Apr 14, 2008 8:12 am
Location: Taiwan

Postby vikas » Tue May 12, 2009 9:03 pm

Latest download should resolve the problem but if it does not resolve the problem please let us have the remote connection
vikas
 
Posts: 124
Joined: Fri Dec 28, 2007 7:36 pm

Postby Sidney » Wed May 13, 2009 8:10 am

Hello Vikas,
When will your team give the new download build or download patch?
And what version will the newest be? (like 10.1.xxx.xxx)

Thank you for your help...
Sidney
Taiwan eScan & MailScan Distributor
Duckysoft Co., Ltd.
http://www.escan.com.tw
Sidney
 
Posts: 55
Joined: Mon Apr 14, 2008 8:12 am
Location: Taiwan

Problem resolved

Postby mln » Sun May 17, 2009 3:07 pm

In the latest build eScan with the latest updates the problem has been resolved.
Lakshmi Narayanan
Chennai
mln
 
Posts: 67
Joined: Fri Dec 28, 2007 6:08 pm
Location: Chennai

Postby Sidney » Mon May 18, 2009 1:46 pm

Hello mln,
Which version of eScan build are you testing?
I only have 10.0.977.411 version eScan. Do you have any new one?

The PPPOE problem in 10.0.977.411 still have.
If you enable eScan Firewall, the PPPOE connection can NOT work.
I am NOT testing English version Windows, maybe it can work.
But in Chinese version Windows, it can NOT work at all.
Sidney
Taiwan eScan & MailScan Distributor
Duckysoft Co., Ltd.
http://www.escan.com.tw
Sidney
 
Posts: 55
Joined: Mon Apr 14, 2008 8:12 am
Location: Taiwan

10.0.977.411 DB

Postby mln » Mon May 18, 2009 2:57 pm

I am checking it in the above release and English.
Lakshmi Narayanan
Chennai
mln
 
Posts: 67
Joined: Fri Dec 28, 2007 6:08 pm
Location: Chennai


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