installation error in windows 7

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installation error in windows 7

Postby tbaba » Wed May 19, 2010 9:24 pm

I tried installing eScan on machines running windows 7, an error message keep popping up while creating files in windows folder. Could not create c:\windows\system32\ES_SETUP Access Denied
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Postby vineeth » Thu May 20, 2010 11:41 am

Hello,

Please tell us the version of eScan you are trying to install.
In case you have used the same setup file to install on another system, right click on the eScan icon and click on 'About eScan'.
The full version name and number is written on the first line.

We would request you to join us on our Live Online chat for further assistance.
http://support.mwti.net/support
With Regards,
Vineeth K.
eScan
Web site: www.escanav.com
Technical Support Website:- http://support.mwti.net/support
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Re:

Postby tbaba » Thu May 20, 2010 7:49 pm

Am running eScan 10.0.1058.677 corporate, am on a domain.I tried installing as a local account, still got the same pop up error, this happens on all the windows 7 on my network. is it escan problem or microsoft security problem?
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Location: Nigeria

Postby tarique » Fri May 21, 2010 10:55 am

Check for ES_SETUP folder in the location c:\windows\system32 if present then delete ES_SETUP folder.
Then try to install eScan in the client systems this will resolve your issue.
If still you are facing same issue then please come online on our live chat & provide us ERS to our support team so that we can look at it.


_____________________
Thanks & Regards
Tarique Khan
eScan Technical Support
MUMBAI
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