activation problem

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activation problem

Postby wabenzi » Wed Dec 02, 2009 11:30 pm

i just received a mail from a client, who's server has crashed, it was already installed with eScan Corporate and successfully activated. So in this situation, the eScan will be installed on a server, my problem is, during the activation, eScan will announce that, the license key is already in use... what do i do?

ben
wabenzi
 
Posts: 52
Joined: Thu Jun 19, 2008 5:16 pm
Location: Tema-Ghana

Postby Shrinivas » Thu Dec 03, 2009 12:59 pm

Hi Ben,

Do ask the client to mail us the Faxregister.txt on register@mwti.net
We will give you the activation code after getting the said file.

Please find the procedure for creating the Faxregister.txt file.

1) Go to Start >> Program >> eScan for Windows.
2) Click on eScan Registration.
3) Now enter the above mentioned standard key in the registration box in the
same format as mentioned above and then click Apply and Ok.
4) This will open a new "License Information" window.
5) Now, right-click on the 30 character key displayed under "Standard Key (30
character)" tab and click on "Register License Key" -> "Register Activation
Code".
6) Fill-up the "Registration Wizard" and Click on "Next"
7) In the next window it will display ( Online/Fax/Email ) option to activate
your product. Select FAX option and then click on "Next".
8 ) It will then open one notepad window ( FaxRegister.txt ) in which you will
get your computer details like standard key, machine name, machine code etc.
9) Now copy the complete contents of this notepad in your drafted E-mail and
then send it to register@mwti.net

Once we received the required information in the proper format. Then we will
provide you Activation Code that you need to enter in the eScan registration
window and your activation procedure will be over for new machine.

NOTE : Please skip the step 3 & 4 if the key has already been inserted.
With Regards,

Shrinivas P.
MicroWorld Technologies Inc.
Shrinivas
 
Posts: 113
Joined: Wed Jan 02, 2008 6:18 pm
Location: Mumbai


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