Does eScan V10 really support Windows 7 x64 edition?

Post your techical queries on any product in our range of AntiVirus, AntiSpam, Content Security and Firewall Solutions sold under the brand names of eScan, MailScan, eConceal and X-Spam here. Your queries will be responded to by our expert technical team directly.

Moderators: Divesh, Gurdip Singh

Does eScan V10 really support Windows 7 x64 edition?

Postby Sidney » Wed Mar 18, 2009 8:07 am

Hello Sir,
My customer installed eScan AV 10.0.966.369 in Windows 7 x64 edittion.
We found it installed in x32 mode. (Really ??)
After installed eScan , the eScan services running and the red icon shown in the icon tray.
But when he double click the icon to open the eScan Protection Center, it shown a warnning message " eScan Monitor not loaded".

I want to know eScan V10 really support Windows 7 x64 edition? or just 32bit edition only? or you have any idea to running eScan correctly in Windows 7 x64 edition?
Sidney
Taiwan eScan & MailScan Distributor
Duckysoft Co., Ltd.
http://www.escan.com.tw
Sidney
 
Posts: 55
Joined: Mon Apr 14, 2008 8:12 am
Location: Taiwan

Return to Technical Support

Who is online

Users browsing this forum: No registered users and 18 guests

cron