uninstalling trend micro client having administrator pswrd

Post your techical queries on any product in our range of AntiVirus, AntiSpam, Content Security and Firewall Solutions sold under the brand names of eScan, MailScan, eConceal and X-Spam here. Your queries will be responded to by our expert technical team directly.

Moderators: Divesh, Gurdip Singh

uninstalling trend micro client having administrator pswrd

Postby vineeth » Mon Aug 18, 2008 11:59 am

1>Search for Ofcscan.ini file located in c:\program files\trend micro\office scan folder

2>Open it in notepad for editing

3>Search for the [INI_CLIENT_SECTION] section heading

4>Locate the line starting with Uninstal_pwd= Comment the line (make it inactive by typing a # at the beginning of the line)

5>Insert a new line
Uninstall_pwd=70

6>Save the ofcscan.ini file

7>Try to uninstall trend microsoft office scan again.When prompted to enter a password to continue to uninstall and enter 1 as the password.
vineeth
 
Posts: 114
Joined: Fri Feb 22, 2008 7:19 pm
Location: Mumbai

Return to Technical Support

Who is online

Users browsing this forum: No registered users and 18 guests

cron