X-SPAM SMTP connection timed out

Post your techical queries on any product in our range of AntiVirus, AntiSpam, Content Security and Firewall Solutions sold under the brand names of eScan, MailScan, eConceal and X-Spam here. Your queries will be responded to by our expert technical team directly.

Moderators: Divesh, Gurdip Singh

X-SPAM SMTP connection timed out

Postby vikas » Sat Dec 29, 2007 11:36 am

X-SPAM SMTP gives time out session from sender test@abc.wxy.xz What is to be done now?? HELPPPP here are the excerpts from the smtp.log

12/20/07 18:59:06 [ 0x00003374 ] - SMTPIN: Entering into thread no: 6 (IP: xxx.xxx.xxx.xxx)
12/20/07 18:59:07 [ 0x00003374 ] - SMTPIN: #EHLO mail.xyz.xyz
12/20/07 18:59:08 [ 0x00003374 ] - SMTPIN: #MAIL FROM:<test@abc.wxy.xz>
12/20/07 18:59:09 [ 0x00003374 ] - SMTPIN: #RCPT TO:<abc@abc.com>
12/20/07 19:04:09 [ 0x00003374 ] - SMTPIN: Connection timed out
vikas
 
Posts: 124
Joined: Fri Dec 28, 2007 7:36 pm

Re: X-SPAM SMTP connection timed out

Postby Divesh » Mon Jan 07, 2008 3:57 am

vikas wrote:X-SPAM SMTP gives time out session from sender test@abc.wxy.xz What is to be done now?? HELPPPP here are the excerpts from the smtp.log

12/20/07 18:59:06 [ 0x00003374 ] - SMTPIN: Entering into thread no: 6 (IP: xxx.xxx.xxx.xxx)
12/20/07 18:59:07 [ 0x00003374 ] - SMTPIN: #EHLO mail.xyz.xyz
12/20/07 18:59:08 [ 0x00003374 ] - SMTPIN: #MAIL FROM:<test@abc.wxy.xz>
12/20/07 18:59:09 [ 0x00003374 ] - SMTPIN: #RCPT TO:<abc@abc.com>
12/20/07 19:04:09 [ 0x00003374 ] - SMTPIN: Connection timed out


Connection timed out could be if there is no activity between the sending and the receiving SMTP i.e. if no data is received by the by the HOST SMTP. The receiving SMTP will shutdown the connection if it does not receive any commands / data from the sender SMTP between a certain period of time or if it does not receive the QUIT command from the sender SMTP.
As per the excerpts from the SMTP.log, connection is shut down after 5 mins of the RCPT command as there is no data command received.
if the time out / connection shutdown by the receiving smtp for incomming connection is increase could help to analyse if bad connection is the reason.
Divesh
Site Admin
 
Posts: 33
Joined: Sun Dec 30, 2007 11:29 am


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 11 guests

cron