eScan - Antivirus & Content Security Forum

Dear Mr Vikas

In Xp O/S I found one error that "37a_appcompat" some times it is showing and immediately web browser, some of the Applications and Explorer are also automatically closing. Whenever the error is showing with different numbers and also above file already sent to support.

Please give the solution.

With regards
VBR SARMA
09866039592

Appcompat.txt is not the problem. It contains information about the problem. Open it up in notepad.

When you get an error message that references appcompat.txt, it'll usually give you the full path to the file. So click on Start, Run and enter:

notepad C:\DOCUME~1\username\LOCALS~1\Temp\WER7b4e.dir00\appcompat.txt

Where "C:\DOCUME~1\username\LOCALS~1\Temp\WER7b4e.dir00\appcompat.txt" is replaced with the actual information that was presented in the error message. You'll see a lot of technical information that begins with this:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>

Followed by information about the program that was running at the time an error occurred. Note: it's not meant that you understand this. It's meant for the engineers back at Microsoft to use to analyze failures and hopefully provide fixes over time.