eScan - Antivirus & Content Security Forum

Posted: **Fri Jun 20, 2008 1:30 pm**

Hello All,

One of our customer facing strange problem due to virus infections in network. We've supplied Corporate edition.

Symptom: at client end, whenever client machine reboot it automatically create one TEMP USER & login into that temp user, as well established new desktop & icons.

Attempt to remove all Users & disable all except Admin.

Posted: **Fri Jun 20, 2008 3:43 pm**

Dattesh,

Can you arrange for the logs and pinfect of the system where ever you are facing the same problem??? We could come up with a solution soon.

Posted: **Mon Jul 07, 2008 7:56 pm**

logs has been sent to you, i have check logs but not getting solution.

Posted: **Wed Jul 23, 2008 6:45 pm**

Hello Dattesh,

The logs were analyzed and same problem was reported at one client in Mumbai. We also have worked on the issue.
The problem was found related to Operating system.

Please refer the same on Microsoft official website.
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318011
The solution provided by them is on below link
http://support.microsoft.com/default.aspx?scid=kb;en-us;326688
http://support.microsoft.com/kb/555473

Please check the same.

Posted: **Wed Jul 23, 2008 8:13 pm**

Thanks Srinivas,

Today itself i got two more case of Temp User & i fwd to your given solution.