I went somewhere wrong while retrieving Machine code

Post your techical queries on any product in our range of AntiVirus, AntiSpam, Content Security and Firewall Solutions sold under the brand names of eScan, MailScan, eConceal and X-Spam here. Your queries will be responded to by our expert technical team directly.

Moderators: Divesh, Gurdip Singh

I went somewhere wrong while retrieving Machine code

Postby pbupadhyay » Wed Jul 10, 2013 11:09 am

I went somewhere wrong while retrieving Machine code.
I am getting option for renewal. What should i do. Please help me out?
pbupadhyay
 
Posts: 1
Joined: Sun Jul 07, 2013 3:12 pm

Re: I went somewhere wrong while retrieving Machine code

Postby vineeth » Thu Jul 11, 2013 3:43 pm

Dear Customer,

Thank you for contacting us at eScan.

With reference to your query, please note that if you have newly installed eScan and activated the same,and if it shows you the renewal message box, it means that the product has been activated successfully.
Additionally, in case you want to check the license key inserted,open the "License.ini" file from eScan installation folder (C:\programfiles\escan for a default installation)
The license key inserted would be mentioned next to RegKey
[License_History]
RegKey0=XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XX

For more information, requesting you to kindly contact our Live Online technical support from our website or send us your contact details so that a technical support representative will contact you and help you further.
With Regards,
Vineeth K.
eScan
Web site: www.escanav.com
Technical Support Website:- http://support.mwti.net/support
vineeth
 
Posts: 114
Joined: Fri Feb 22, 2008 7:19 pm
Location: Mumbai


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 1 guest

cron