erro shown ...ERROR!!! MS_Initialize return 8004025f

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erro shown ...ERROR!!! MS_Initialize return 8004025f

Postby mohammad » Wed May 15, 2013 8:19 pm

dear sir madam

whenever i insert pendrive or net setter ,it shows the error.and shows the following information..

15 May 2013 08:05:47 - Parent Process Name : C:\Program Files (x86)\eScan\escanpro.exe
15 May 2013 08:05:47 - Windows Root Folder: C:\Windows
15 May 2013 08:05:47 - Windows Sys32 Folder: C:\Windows\system32
15 May 2013 08:05:47 - Interface0 NameServer: 10.169.30.244 10.170.30.245
15 May 2013 08:05:47 - Local Fixed Drives: c:\,f:\,g:\
15 May 2013 08:05:47 - MWAV Mode: Scan and Clean files (for viruses, adware and spyware)
15 May 2013 08:05:47 - Registry Error: Unable to CreateKey in HKEY_CLASSES_ROOT! Reason: Access is denied. (0x5). Could be related to Registry Permissions...
15 May 2013 08:05:47 - Command Line Options Given: /pipe=4112escan /Log=C:\PROGRA~2\eScan\LOG\15050002.log /SC /LOGINFECT /MAXFILESIZE=5 /DRIVE /S
15 May 2013 08:05:47 - Loading/Creating FileScan Cache Database C:\ProgramData\MicroWorld\MWAV\ESCANDBX.MDB [Log: C:\PROGRA~2\ESCAN\LOG\ESCANDB.LOG]
15 May 2013 08:05:47 - Loaded/Created FileScan Cache Database...
15 May 2013 08:05:47 - Loading AV Library [DB]...
15 May 2013 08:05:47 - ERROR!!! MS_Initialize return 8004025f
15 May 2013 08:05:47 - Internal Error!!! This could be because of incorrect system date setting or missing signature files or corrupt files. Please send MWAV.LOG file to support@escanav.com.
15 May 2013 08:05:49 - ERROR!!! Unable to load AV!


sit,then what should i do to overcome this problem?


thanks
mohammad
mohammad
 
Posts: 1
Joined: Wed May 15, 2013 7:31 pm

Re: erro shown ...ERROR!!! MS_Initialize return 8004025f

Postby vikas » Fri May 24, 2013 3:43 pm

Greetings,

Thank you for contacting us at eScan.

With reference to your query, it seems the scanning has been done in non-administrator mode.
Requesting you to kindly provide us your contact details.

Regards.
vikas
 
Posts: 124
Joined: Fri Dec 28, 2007 7:36 pm

Re: erro shown ...ERROR!!! MS_Initialize return 8004025f

Postby viranl » Mon May 27, 2013 2:36 pm

Dear Mr.Mohammad,

Update files seems to be corrupted. Run check disk on your computer, follow the below given steps :
1) Go to start >> run
2) Type chkdsk /f and press enter.
3) Press Y to run check disk on start up.
4) Restart your computer and let check disk run.
5) Then take eScan update.

This will resolve your issues.

Regards,
Viran
viranl
 
Posts: 1
Joined: Sat May 25, 2013 7:33 pm


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